Terms and Conditions

STX Virtual Garage LLC provides an equipment maintenance tracking service. Register your equipment, place a QR code on each machine, and use the app to log hours, fluid changes, and service; receive alerts when maintenance is due; and connect with dealers and technicians for parts and service. These Terms and Conditions (these “Terms”) constitute a legally binding agreement between you (“you,” “your,” or “User”) and STX Virtual Garage LLC, a [STATE] limited liability company (“Company,” “we,” “us,” or “our”), governing your access to and use of https://STXgarage.com and our mobile application (collectively, the “Service”).

By accessing, browsing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, you must immediately discontinue use of the Service.

Article 1 — Definitions

“Account” means the user account created to access the Service, including any username, password, profile information, and associated data.

“Content” means all information, data, text, software, photographs, graphics, and other materials accessible through or uploaded to the Service, including User Content and Company Content.

“Company Content” means all Content owned, controlled, or licensed by the Company, including the Service’s software, design, text, graphics, logos, and trademarks.

“User Content” means all Content you submit, upload, or otherwise make available through the Service, including equipment details, maintenance records, hours and fluid logs, photographs, and any other materials you provide.

“Equipment Records” means the User Content associated with a specific machine registered on the Service, including its QR code assignment, service history, hours, and related logs.

“Service Providers” means the independent dealers and technicians that owners may connect with through the Service for parts and service.

“Third-Party Services” means websites, applications, services, or resources owned or operated by third parties that may be linked to, integrated with, or accessible through the Service.

Article 2 — Acceptance of Terms; Modifications

Binding Agreement.

By accessing this website and/or using the Service, you represent and warrant that you have read and understood these Terms; you are at least eighteen (18) years of age or the age of majority in your jurisdiction, whichever is greater; you have the legal capacity and authority to enter into a binding contract; and, if you are accepting these Terms on behalf of a company or other legal entity, you have the authority to bind that entity, in which case references to “you” refer to that entity.

Modifications to Terms.

We reserve the right to modify these Terms at any time. When we make changes, we will update the “Last Updated” date above and provide notice of material changes by posting on the Service, emailing the address associated with your Account, or other reasonable means. Modifications become effective seven (7) days after notice is provided, or immediately upon posting for non-material changes. Your continued use of the Service after the effective date constitutes acceptance of the modified Terms.

Article 3 — Description of Service

The Service allows you to register your equipment and receive a QR code to place on each machine; scan a machine’s code to pull up its history, including past service, hours logged, and service needed; log hours, fluid changes, and repairs; receive alerts when maintenance is due; and connect with dealers and technicians when a machine needs parts or service.

We reserve the right at any time to modify, suspend, or discontinue the Service (or any part or feature thereof), temporarily or permanently, with or without notice; to impose limits on certain features; and to change the availability of the Service. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

From time to time, we may make available features designated as “beta” or “early access.” Such features are provided on an “as-is” and “as-available” basis for evaluation, may contain errors, and may be modified or discontinued at any time without notice.

Article 4 — User Accounts

Account Creation.

To access certain features of the Service, you must create an Account by providing accurate, current, and complete information as prompted, and you agree to keep that information up to date. Providing false or misleading information may result in termination of your Account.

Account Security.

You are responsible for maintaining the confidentiality of your Account credentials and for all activity that occurs under your Account. You agree to notify us immediately of any unauthorized use of your Account at [STX support email]. We will not be liable for any loss or damage arising from your failure to safeguard your credentials.

Account Restrictions.

You may not share your credentials with third parties, create an Account using a false identity, use another User’s Account without permission, create an Account if previously suspended or terminated, or sell or transfer your Account without our prior written consent.

Termination by Company.

We reserve the right to suspend or terminate your Account at any time, with or without notice, if we believe you have violated these Terms or engaged in conduct harmful to the Service or other Users.

Article 5 — Plans and Payment

Subscription fees.

Subscription fees are based on the number of pieces of equipment registered on your Account, at the per-unit monthly rates posted at https://STXgarage.com/pricing. Per-unit rates vary with the total number of units registered, as described on the pricing page.

Setup fee.

A one-time setup fee applies to each piece of equipment you register, which includes that machine’s QR code. The current setup fee is posted at https://STXgarage.com/pricing.

Adding or removing equipment.

If adding or removing equipment moves your total registered unit count across a pricing-tier threshold, your subscription fees adjust to the new tier’s posted per unit rates at the start of your next billing cycle. Adjustments are not prorated within a billing cycle. This does not apply to an upgrade from a lower-tier plan to an Enterprise plan.

Optional features.

Certain optional features and add-on services may be offered for an additional fee, as described at the time of purchase.

Dealer plans.

Dealers use the Service under these same Terms and Conditions. Dealer plan pricing is posted at https://STXgarage.com/pricing.

Payment.

You must provide a valid payment method and authorize us (or our third-party payment processor) to charge it for all fees due under your plan.

Automatic renewal.

Unless you cancel before the end of the current billing period, your subscription renews automatically for successive periods at the then-current posted rates.

Price changes.

We may change fees with at least thirty (30) days’ advance notice by email and posting on the website. If you do not agree, you may cancel before the change takes effect.

Cancellation and refunds.

You may cancel at any time via your account settings or by contacting [STX support email]; cancellation takes effect at the end of the current billing period.

Taxes.

Fees are exclusive of applicable taxes, which are your responsibility except for taxes on our net income.

Article 6 — User Conduct and Prohibited Uses

You agree to use the Service only for lawful purposes and in accordance with these Terms. Without limiting the foregoing, you agree not to:

• Use any robot, scraper, or other automated means to access the Service, or circumvent measures we use to restrict access.
• Interfere with, disrupt, or create an undue burden on the Service or connected networks.
• Attempt to gain unauthorized access to any portion of the Service, other Users’ Accounts, or connected systems.
• Introduce viruses, malware, or other harmful code.
• Reverse engineer, decompile, or attempt to derive the source code of the Service, except as permitted by law.
• Scan, access, or alter Equipment Records for machines you do not own or are not authorized to service.
• Knowingly enter false or misleading maintenance information into Equipment Records.
• Remove, deface, or transfer QR codes in a manner intended to misrepresent a machine’s history.
• Use the Service to collect information about other Users without their consent, or for any commercial purpose not authorized by us.

We reserve the right, but not the obligation, to monitor the Service for violations, remove or modify Content that violates these Terms, take legal action, and otherwise manage the Service to protect our rights and Users.

Article 7 — User Content and Equipment Records

Your ownership.

You retain ownership of your User Content. We claim no intellectual property rights over the equipment details, maintenance records, and other materials you provide to the Service.

License to us.

You grant the Company a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and process your User Content solely as necessary to operate, provide, and improve the Service, including displaying Equipment Records to dealers or technicians you connect with for service.

Records that stay with the machine.

The Service is designed so that a machine’s Equipment Records remain associated with that machine, including when it changes owners. By using the Service, you acknowledge that Equipment Records for a machine may be made available to a subsequent owner of that machine. Records shared this way relate to the equipment and its service history, not your Account credentials or personal contact details.

Aggregated data.

We may use and disclose aggregated or de-identified information that does not identify you for analytics, research, and Service improvement.

Your responsibility.

You are solely responsible for the accuracy of the User Content you enter. You represent that you have the right to provide the information you submit and that it does not violate any third-party right or applicable law.

Feedback.

If you provide suggestions or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or compensation.

Article 8 — Dealers, Technicians, and Service Work

Independent providers.

The dealers and technicians available through the Service are independent businesses and contractors. They are not employees, agents, or partners of the Company, and we do not supervise, direct, or control their work.

We are not a party to service transactions.

The Service connects you with Service Providers; any agreement for parts or service is solely between you and the Service Provider. We are not a party to those transactions, and we do not guarantee the quality, safety, timeliness, pricing, or legality of any Service Provider’s work. Any disputes regarding parts or service must be resolved directly with the Service Provider.

No endorsement; Sure Path vetting.

The Company does not vet or endorse any equipment dealer who has not completed the Sure Path training and assessment process. The Company vets and endorses independent technicians and agents who have successfully completed the Sure Path training and assessment programs, or who provide proof of their certifications, insurance, and any business permits required for the area they serve. Except as stated in this section, making a Service Provider available through the Service does not constitute an endorsement or warranty of that provider, and no endorsement makes the Company a party to, or a guarantor of, any Service Provider’s work.

Article 9 — Maintenance Information Disclaimer

THE SERVICE IS A RECORD-KEEPING AND REMINDER TOOL. SERVICE ALERTS, MAINTENANCE SCHEDULES, AND RELATED INFORMATION PROVIDED THROUGH THE SERVICE ARE INFORMATIONAL AIDS ONLY. THEY DO NOT REPLACE, AND SHOULD NOT BE RELIED UPON IN PLACE OF, THE MANUFACTURER’S MAINTENANCE SCHEDULES AND SAFETY GUIDANCE FOR YOUR EQUIPMENT, APPLICABLE LAWS AND REGULATIONS, OR THE JUDGMENT OF QUALIFIED SERVICE PROFESSIONALS.

YOU REMAIN SOLELY RESPONSIBLE FOR THE MAINTENANCE, INSPECTION, SAFE OPERATION, AND REGULATORY COMPLIANCE OF YOUR EQUIPMENT. THE COMPANY DOES NOT WARRANT THAT USE OF THE SERVICE WILL PREVENT EQUIPMENT FAILURE, BREAKDOWN, DAMAGE, OR INJURY, AND ALERTS DEPEND ON THE ACCURACY AND COMPLETENESS OF THE INFORMATION YOU ENTER. THE SERVICE IS NOT DESIGNED OR LICENSED FOR USE AS A SAFETY DEVICE OR IN HAZARDOUS ENVIRONMENTS REQUIRING FAIL-SAFE CONTROLS.

Article 10 — Intellectual Property Rights

The Service and all Company Content are owned by the Company or its licensors and are protected by United States and international intellectual property laws. The STX Garage name, logo, and all related names, logos, and slogans are trademarks of the Company or its licensors, and you may not use them without our prior written permission.

Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business or personal use. This license does not include any right to resell the Service, reproduce or create derivative works of Company Content, use data mining or extraction methods, or use the Service in any manner that could damage or impair it.

DMCA.

If you believe Content on the Service infringes your copyright, please send a written DMCA notice including the required statutory elements to: STX Virtual Garage LLC, Attn: DMCA Agent, [Mailing address], Email: [STX support email].

Article 11 — Third-Party Services and Links

The Service may contain links to or integrations with Third-Party Services not owned or controlled by the Company. We have no control over, and assume no responsibility for, their content, privacy policies, or practices, and their inclusion does not imply endorsement. Your use of Third-Party Services is governed by their own terms and policies.

Article 12 — Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference and available at stxgarage.com/privacy-policy. By using the Service, you consent to the collection, use, and disclosure of your information as described in the Privacy Policy.

Article 13 — Disclaimers of Warranties

THE SERVICE IS PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; THAT RESULTS OBTAINED FROM THE SERVICE WILL BE ACCURATE OR RELIABLE; OR THAT ERRORS WILL BE CORRECTED. YOU ASSUME ALL RISK AND RESPONSIBILITY FOR YOUR USE OF THE SERVICE AND FOR ANY LOSS OF DATA OR OTHER DAMAGE ARISING OUT OF YOUR USE OF THE SERVICE. THE COMPANY DOES NOT ENDORSE, WARRANT, OR GUARANTEE ANY PRODUCTS OR SERVICES OFFERED BY THIRD PARTIES, INCLUDING SERVICE PROVIDERS, AND IS NOT A PARTY TO AND DOES NOT MONITOR ANY TRANSACTION BETWEEN YOU AND THIRD PARTIES.

Article 14 — Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, LOSS OF USE, EQUIPMENT DOWNTIME, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, OR TO ANY PARTS OR SERVICE WORK PERFORMED BY ANY SERVICE PROVIDER, WHETHER BASED ON WARRANTY, CONTRACT, TORT, STATUTE, OR ANY OTHER LEGAL THEORY.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO THE COMPANY FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY; OR (B) ONE HUNDRED DOLLARS ($100.00). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Article 15 — Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, and their respective officers, directors, employees, agents, licensors, and providers from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: your access to or use of the Service; your violation of these Terms or any applicable law; your violation of any third-party right; your User Content, including inaccurate or misleading Equipment Records; your equipment and its operation, maintenance, or condition; or any transaction or dispute between you and any Service Provider. The Company reserves the right to assume the exclusive defense of any matter subject to indemnification, in which case you agree to cooperate with our defense.

Article 16 — Dispute Resolution and Governing Law

These Terms shall be governed by the laws of the State of [STATE], without regard to conflict of law principles. Subject to the arbitration provisions below, any legal action shall be instituted exclusively in the state or federal courts located in [COUNTY, STATE].

Any dispute arising out of or relating to these Terms or the Service will be settled by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, before a single neutral arbitrator in [COUNTY, STATE], except that either party may bring an individual action in small claims court or seek equitable relief for infringement of intellectual property rights. If the value of your claim does not exceed $10,000, the Company will pay the filing, administration, and arbitrator fees unless the arbitrator finds the claim frivolous.

YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING. If this provision is found unenforceable, the entirety of this arbitration section shall be null and void. This arbitration agreement survives termination of your relationship with the Company.

Article 17 — Termination

We may terminate or suspend your access to the Service at any time, with or without cause or notice, including for breach of these Terms, violation of law, fraudulent or abusive activity, at the request of law enforcement, or extended inactivity. You may terminate your Account at any time via your account settings or by written notice to [STX support email]; terminating your Account does not automatically cancel a paid subscription, which must be cancelled per Article 5.

Upon termination, your right to access the Service ceases immediately; you remain liable for obligations incurred before termination; and we may, but are not obligated to, delete your User Content.

Upon closure of an Account, all information pertaining to that Account’s equipment, service history, parts inventory, requisitions, and purchase orders will be archived with the Company. The Company will not share any archived customer or dealer information with any other party without the express written consent of the terminated customer or dealer, except as described in Article 4 of our Privacy Policy or as required by law.

Provisions that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution — will survive.

Article 18 — Electronic Communications

By using the Service or providing your email address or phone number, you consent to receive electronic communications from us, including emails, text messages, push notifications, and notices posted on the Service, and you agree that such communications satisfy any legal requirement that communications be in writing. By clicking “I Accept” or similar, or by using the Service, you are electronically signing these Terms. You may withdraw consent to electronic communications by contacting [STX support email], though doing so may result in termination of your Account.

Article 19 — General Provisions

These Terms, together with the Privacy Policy and any other posted legal notices, constitute the entire agreement between you and the Company regarding the Service. No waiver of any term shall be deemed a continuing waiver. If any provision is held invalid, the remaining provisions continue in full force. You may not assign these Terms without our prior written consent; we may assign them freely. There are no third-party beneficiaries of these Terms, except as expressly stated. Neither party is liable for delays or failures caused by events beyond its reasonable control. Headings are for convenience only. These Terms are drafted in English, and the English version controls.

Contact Information

If you have any questions regarding these Terms or the Service, please contact us at:

STX Virtual Garage LLC

[[Mailing address]]

[Email: [STX support email]]

[Phone: [STX phone number]]

BY ACCESSING THE WEBSITE OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.